Welcome to Green Energy. By accessing or using our website and online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

• Green Energy is a solar energy company based in Egypt, providing solar products and related services.
• By using our website, you confirm that you are at least 18 years old or have the permission of a legal guardian.

2. Products and Services

• We strive to provide accurate descriptions, specifications, and images of our products. However, slight variations may occur.
• All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

3. Orders and Payment

• By placing an order, you agree to provide accurate and complete information.
• Payments must be made through the methods provided on our website.
• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

• Delivery times are estimates and may vary depending on product availability and location.
• We are not responsible for delays caused by third-party shipping providers.
• Customers are responsible for providing the correct delivery address.

5. Returns and Refunds

• Returns are accepted within 14 days of delivery, provided the product is unused and in its original packaging.
• Certain items (e.g., customized products) may not be eligible for return.
• Refunds will be processed according to our Refund Policy.

6. Warranty

• Some products may include a manufacturer’s warranty. Warranty terms vary depending on the product and brand.
• Green Energy is not responsible for damages caused by improper installation, misuse, or unauthorized modifications.

7. Limitation of Liability

• Green Energy shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability shall not exceed the amount paid for the product in question.

8. Intellectual Property

• All content on this website—including text, images, logos, and designs—is the property of Green Energy and protected by copyright laws.
• You may not reproduce, distribute, or use our content without prior written consent.

9. Governing Law

• These Terms and Conditions are governed by the laws of the Arab Republic of Egypt.
• Any disputes shall be subject to the jurisdiction of Egyptian courts.

10. Changes to Terms

• Green Energy reserves the right to update or modify these Terms and Conditions at any time.
• Continued use of our website and services after changes are posted constitutes acceptance of the new Terms.